The Missing Piece

How HSBC sells foresight over speed—and why progress fails when context is overlooked.

In partnership with

Introduction

Welcome to another exciting week!

Table of Contents

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Best Ad of the Week

HSBC – “The Missing Piece” (2025 Global Brand Campaign)

HSBC’s “The Missing Piece” is built around a subtle insight: most big decisions fail not because of ambition, but because of what’s overlooked. The ad follows different life moments moving smoothly, until they don’t. A founder pitching confidently but missing a key regulation detail. A family buying abroad without understanding local taxes. A student planning to study overseas, unaware of visa timing. Each story pauses just before the mistake, then rewinds slightly. HSBC enters not as a hero, but as context. The film ends with one line: “Progress works better when nothing is missing.”

Key marketing lessons

• Position expertise as reassurance
HSBC doesn’t dramatise risk. It calmly shows how knowledge prevents friction.

• Sell foresight, not products
Accounts, loans and services are never named. The value is anticipation, not transactions.

• Complexity made human
Global finance is translated into everyday decisions people actually face.

• Pause as a storytelling tool
Stopping just before the mistake creates tension without fear, keeping the tone confident and premium.

• Brand as partner, not protagonist
HSBC supports decisions quietly, reinforcing trust instead of control.

A reminder that the strongest brands don’t promise to move you faster. They make sure you don’t miss what matters along the way.

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Weekly Tip

Make the Idea Stand Alone

Assume your content will be seen in isolation. If it needs extra context, it loses power.

• Avoid references like “as mentioned before”
• Give just enough context for instant understanding
• Let the idea make sense on its own

When each piece stands alone, it travels further and lands stronger.

Weekly Challenge

Pattern Break Post

This week, intentionally break your usual content pattern:

• Identify one thing you always do the same way (format, tone, length, visuals)
• Change only that one element in your next post
• Keep the topic and value consistent
• Observe comments and saves to see if the change triggers more attention

Small pattern breaks refresh your feed and can reawaken audience interest without changing your strategy.

Submissions + Feedback

Hope you enjoyed today’s post, if you know someone who may be interested, feel free to send it to them.

Also, if you want me to cover any specific subject on the next issue or share some feedback, feel free to reply to this email.

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