Keep Thinking: How Anthropic Is Marketing Trust

Positioning Claude around safety and human judgment—not just speed or specs.

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Introduction

Welcome to another exciting week!

Table of Contents

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Best Ad of the Week

Anthropic – “Keep Thinking” Brand Campaign

What it is: Anthropic, the AI research company behind Claude, has launched its first major brand campaign with the slogan “Keep thinking.” The goal is to position Claude as a responsible, thoughtful AI—one that augments human thinking rather than replacing it.

Why it stands out:

  • It clearly differentiates Claude from competitors (especially ones more aggressively marketed as automation tools).

  • It leans into values: safety, responsibility, critical thinking. That signals trust.

  • It uses storytelling rather than just product features. It isn’t “our AI is faster,” but “we believe in the human role” as part of the AI conversation.

Key Marketing Lessons

  • Differentiate by values, not just specs. In crowded categories (e.g. AI assistants), distinguishing yourself through ethics and philosophy can build loyalty, not just curiosity.

  • Trust is a competitive advantage. When people are worried about AI misuse or safety, a brand that foregrounds responsible design earns not just attention but credibility.

  • Messaging should reflect broader concerns. The “Keep thinking” campaign taps into societal concerns over AI replacing human intelligence rather than enhancing it. It feels relevant and timely.

  • Don’t shy from nuance. Rather than over-claiming or simplifying, this campaign embraces complexity (potential, risk, human cognitive roles). That nuanced framing helps avoid backlash or misinterpretation.

  • Brand positioning isn’t just what you say—it’s what you suggest. By choosing “Keep thinking,” Anthropic implicitly suggests skepticism, careful judgment, and collaboration between AI and human. That positioning primes the audience to see Claude as different in a meaningful way.

Anthropic – “Keep Thinking” Brand Campaign

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Weekly Tip

Visual Hierarchy Matters

Design isn’t just about looking good—it’s about guiding attention. A clear hierarchy makes your content easier to navigate.

• Use larger fonts for headlines and smaller for details
• Apply colour or weight to highlight key points
• Keep the most important element at the top or centre

When readers know where to look first, your message lands faster and sticks longer.

Weekly Challenge

Engagement DM Challenge

This week, strengthen relationships through direct outreach:

• Each day, reply to 3 follower Stories with a genuine comment or reaction
• Send 2 short DMs thanking people for engaging with your posts
• Keep messages personal and conversational—no copy-paste templates
• Track how many new conversations or profile visits this creates

Personal connections often lead to higher loyalty and word-of-mouth growth.

Submissions + Feedback

Hope you enjoyed today’s post, if you know someone who may be interested, feel free to send it to them.

Also, if you want me to cover any specific subject on the next issue or share some feedback, feel free to reply to this email.

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